Getting Started
What is included in a standard cleaning?
During a standard clean our Soapy cleaners will ensure each room in your home is spotless!
Kitchen area gets a full wipe down of all surfaces and exterior wipe of appliances and cabinets (inside of appliances can be cleaned, additional costs would apply), trash and recycle bins emptied and wiped.
Bathroom area gets a full wipe down of all surfaces. Bathtub, shower tiles, sink and toilet scrubbed, faucets shined.
Living areas, bedrooms, hallways and laundry rooms are also included.
All baseboards dusted, light switches and door knobs wiped, all floors vacuumed and mopped.
You will need to purchase extras for us to clean inside of appliances and to do deep scrubbings, or move-in/out cleans.
Please checkout our Standard Cleaning Checklist to see what your cleaners will be doing.
When Do I Need a Deep Cleaning?
Deep Cleanings are required for homes that haven’t been cleaned in the last 30 days.
This will be needed if there is excess mess, requires a very long time, or require extra detailed cleanings.
Please refer to our Deep Cleaning Checklist to see what your cleaners will be doing.
When Is A Move Out Clean Needed?
Requesting a Move Out Clean is always required if you have just moved out or are about to move into a new home.
This is a detailed clean that will prepare the home for the next inhabitants. All items and garbage should already be removed from the home. Power and Water needs to be connected.
Please refer to our Move Out Checklist to see what your cleaners will be doing.
Other extra services can be requested in required.
Do you service my area?
We have Soapy Cleaners working all over HRM in Halifax and Dartmouth.
How much will it cost?
We charge a flat rate which is based on the size of your home as well as an hourly rate if you only need a few things done. Take a look at the online booking form to get your price quote on services and extras that can be included.
Do you bring your own cleaning supplies, products and equipment?
We can either bring our own supplies or use yours. Our Soapy Cleaners use a variety of cleaning products so it is best that we use yours if you have any allergies or sensitivities. Many of our Soapy Cleaners use public transportation so let us know if we can use your vacuum and mop.
Can I request special tasks or extras?
Of course! We can add on many extra services like laundry and window washing. Let us know if there are any other tasks you would like that are not on our set list. We are always happy to try and accommodate your needs!
What if I don’t want to book online?
That’s no problem if you don’t want to book online – give us a call on at 902-800-8068 or email us at contact@getsoapy.ca and leave your number and one of the team will call you back.
How long does it generally take to clean my home?
Depending on the size of the home and the type of services required it could take anywhere from 3 to 8+ hours to complete a flat rate clean.
Hourly rate cleans are required if it will take a very long time to clean.
For hourly cleans you decide what you would like done and only pay for the time you choose the cleaners to be there.
How many cleaners will you send to my home?
For quality control and safety reasons, we never send our cleaners out alone.
So there will be 2 cleaners showing up to accommodate your needs.
For an hourly rate, the minimum is also 2 but you can increase the amount of cleaners if you would like!
What is the difference in a flat rate clean and an hourly rate clean?
A flat rate clean will guarantee that all rooms in your home will be cleaned, and if you’re not satisfied let us know within 48 hours and we will send the team back to complete the clean.
An hourly rate clean would only guarantee that the cleaners would be able to complete as any tasks as possible within the time that has been paid for.
Why can’t I chose some of the dates/times on your booking site?
Days that we are busy or completely booked are made unavailable to ensure we are not double booking customers.
Feel free to call us if you would like to request a date or time not available on the booking calendar.
We’ll try our best!